The delivery time is currently 7 - 15 working days. We ask for your understanding. To be a little more accommodating, we do not charge any shipping costs and cover these ourselves.

If the above period has passed and you still haven't received anything, please send an email to info@milovani.com. We will then find out for you what is going on with your package and you will receive a reply within 24-48 hours! Still no response to your email within 24-48 hours? Most likely it has already been answered, so please check your spam mail. Our reply might have ended up there!

At Milovani, your satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we are always ready to help. Simply contact our customer service team at info@milovani.com and together we will find a suitable solution. Our returns policy is simple: you have 14 days to return the goods. We make sure that you are always satisfied! You will find a link to our returns policy at the bottom of every page.

For more information on our return policy, please click on the link:
Return policy of Milovani

There is always a return period of 14 days. The period begins on the day you receive the item. However, there are conditions for the return. You can only return the item if:- The return period has not yet expired- The product is in its original packaging and all labels are still present- The product has not yet been usedFor more information about our return policy, please click on the link: Milovani return policy

Yes, you can! As soon as your order has been dispatched, we will send you a tracking number so that you can easily track your parcel via our website. This way you always know exactly where your order is and when you can expect it.

Your experience doesn't end with your purchase. Our dedicated customer service team is always available to help you, even after delivery. We'll keep you up to date with delivery updates on your order, offer exclusive discounts and are ready to answer any questions you may have. Whether you need help with a product, want assistance with the returns or exchange process or simply want to find out more about our offers, we're here for you. You can contact us at any time at info@milovani.com.

At Zumini you can always pay securely and easily. We accept PayPal, Klarna, credit cards and Sofort. All our payments are protected by TLS security, so you can shop with confidence. Choose the payment method that works best for you and rest assured that you're always right with Zumini.

Our customer service team is always at your disposal and usually responds within 12 hours. We strive to answer your questions quickly and in a friendly manner at info@milovani.com

This should not happen. Send an email with your full name and email address to info@milovani.com. We'll help you quickly.

In this case, please send an email to info@milovani.com as soon as possible. Please include your name, the order number from the confirmation e-mail and the reason for canceling the order. You can cancel up to 5 minutes after placing the order. Unfortunately, it is not possible to cancel later. .